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Give us your views on Household Waste Recycling Centres

Household Waste Recycling Centre in Sheffield

Sheffield’s five Household Waste Recycling Centres, which have remained open throughout the coronavirus pandemic, have played a huge part in keeping the city and our households cleaner and greener.

Now two separate surveys have been launched to find out what residents think of the centres and to shape future service improvements.

The first survey asks for views on a potential change of Summer opening hours.  Currently between April and September, the sites are open between 10am and 6pm.  Sometimes, the popularity of the sites means that cars queue outside before 10am as they wait for the gates to open.  Recognising that there is demand to use the sites in the early morning, we are inviting residents to have their say on whether they would like to see the sites to open and close earlier, from 9am until 5pm or from 9.30am until 5.30pm.

The second survey asks for views from residents who have recently visited one of Sheffield’s Household Waste Recycling Centres, to tell us about their experience when visiting the site, good or bad. All feedback received will be used to help improve the future service provided. 

Councillor Mark Jones, Cabinet Member for Environment, Streetscene and Climate Change, said:

“Household Waste Recycling Centres provide a crucial service to residents, offering free disposal for household waste including furniture, electrical equipment, garden waste, soil and rubble and general household rubbish.  We want to ensure that the sites provide the best service possible, and we encourage all residents to have their say.  The information you provide will help us to adapt the opening hours according to your needs, as well as providing us with a clear understanding of the quality of service currently provided – good, bad and where improvements could be made.

“I want to thank every one of our staff, who have worked very hard throughout the pandemic to keep the centres available to all residents, and for their commitment in delivering a safe service despite seeing extremely high levels of demand throughout.”

Residents can have their say on the potential changes to opening times until 28 February. 

The general experience survey will be available on an ongoing basis, allowing residents to provide feedback as and when they visit.

More information about Sheffield’s Household Waste Recycling Centres. During the busiest periods queuing times of more than 30 minutes are shared on twitter @Recycle4shef