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Give us your views on your bin collection services

Black bins out for collection on a street in Sheffield

In Sheffield we provide all households with a black bin collection service for general waste, and a recycling collection service for paper and card, glass, cans and plastic bottles.

We know how important bin collection services are to residents, and we want your feedback on the quality of the service you receive, and any changes you would like to see in the future. 

Three separate surveys are available:

The surveys will be available on an ongoing basis, allowing residents to provide feedback throughout the year.

These surveys are not intended for specific service complaints or questions. To make a service complaint or for further information, please visit or call Veolia on 0114 2734567.

More information about Sheffield’s bin collection services, including service alerts where collections are disrupted due to snow and ice.