Skip to the content

Message from Councillor Paul Wood, Executive Member for Housing, about the council’s housing repairs service

Councillor Paul Wood on the stairs in the town hall

We carry out 2,200 repairs and respond to 360 emergency repairs in our council homes every week. We have 6,300 outstanding repairs and 200 officers to carry out these repairs. The Covid pandemic has caused a repairs backlog and I’d like to reassure you that we’re working through the outstanding repairs as quickly as we can. Urgent and emergency work remains our priority and we are working within time limits for these call outs.

If you have an appointment booked for work to be done on your home, please make sure you are at home at that planned time. If you need support with you, you can ask for a housing officer to be at your home when the appointment takes place. 5% of booked housing repair appointments are missed which costs you as a tenant in your rent. For every missed appointment there is a cost and it’s also a breach of your tenancy if an appointment has been booked and then entry to a home to make the repairs is refused.

We are working hard to access more supplies of building materials from our contractors that meet our approved safety and quality standards. There are a number of cases where a lack of supply of wood, for example, is causing delays to some of our repair work.   

Other stories you might like

 Front of Sheffield Town Hall exterior

Tenant protected from eviction as council prosecutes landlord

Sheffield landlord, Abid Butt, has been ordered to pay £2036 in fines and costs after pleading guilty at Sheffield Magistrates Court this week for harassing one of his tenants.

Remembering the 72 lives lost four years after Grenfell

Sheffield Town Hall will be lit up in green tonight at dusk to remember all of the people who tragically lost their lives in the fire at Grenfell Tower block in Kensington in 2017.

Today is the 4th anniversary of this tragic event and memorial events and services are being held across the country to remember all 72 people who died and to show love and solidarity for their loved ones.

Photo of row of two storey houses with flowers in front

Have your say on how we let social housing

A consultation scheme is underway to find out what people think about potential changes to how social housing is let in the city.

There are ever increasing demands on social housing in Sheffield, like many other parts of the country.The proposed changes aim to ensure that our housing stock goes to the people who need it most.

Part of a kitchen in disrepair with damaged walls

Sheffield landlord prosecuted again for appalling conditions

A Sheffield landlord with a track record of housing offences, has been fined for putting tenants at serious harm from fire and exposing them to substandard and dangerous conditions in their homes.

Nilendu Das, of Carter Knowle Avenue was convicted at Sheffield’s Magistrate Court yesterday and ordered to pay over £7,000 in court costs and fines for various housing offences as well as health and safety offences at his restaurant, the Varanasi Inn on Sandygate Road, Sheffield.