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Sheffield prepares to reopen retail on 15 June

A sticker on the floor to mark social distancing measures

As non-essential businesses prepare to reopen in the city centre and local district shopping centres, Sheffield City Council is working with retailers to ensure people can stay safe and socially distance as they travel to shop or go to work.

Most measures have been put in place in the city centre and the Council has set out what to expect when visiting the city centre from 15 June.

Timing your visit

If you can, please visit the city centre at quieter times. These are 9am-11am and 3pm-5pm.

Social distancing measures

Digital boards, floor stickers and posters will be displayed to remind people to stay apart and adhere to social distancing guidelines as they move around the city centre. Key areas such as the Moor will have clearways marked out in yellow to separate areas for walking and queueing.

We’re working with retailers to create one way queuing systems in shops ensuring that they meet Covid-19 guidelines.

Help and guidance

Our city centre ambassadors will be on hand to assist and help with any queries or issues. Look out for their distinctive red jackets around the city centre.

Travelling to the city centre

We’re encouraging everyone who can, to travel into the city centre by walking, cycling or any other form of active travel. Please only use a car if you have to and use public transport as a last resort.

Free key worker parking ends in Council car parks on the 15 June, so charges will once again apply for parking at these sites.

Pedestrianised areas

We’re implementing a variety of measures across the city to ensure safe social distancing and encourage walking and cycling.

This includes the closure of Pinstone Street to all traffic except pedestrians and cyclists. Division Street will also be partly pedestrianised from Westfield Terrace to Rockingham Street (between the Frog and Parrot and the Great Gatsby.)  You can find more information on the road closures.

Sections of footpath on Division Street will also be widened to support social distancing.

As part of the Pinstone Street scheme, diversions will be in place for some buses that normally travel through the city centre. More information is available at

Hand washing and hygiene

We will be carrying out additional cleaning in public areas including the regular sanitizing of benches. Hand sanitiser stations will also be available across the city centre for you to use, so please do this regularly and avoid touching your face.

Temporary toilets will also be available in the Peace Gardens, with attendants on hand at all times to manage queues.

The toilets will be cleaned frequently and sterilised, with hand sanitizer provided in each cubicle. Toilets will also be available in the Moor Market.

Councillor Mazher Iqbal, Cabinet Member for Business and Investment at Sheffield City Council said: “We know how important it is for businesses in Sheffield to start trading again, and we’re working with them to ensure that it is safe, for their staff and customers, to reopen.

“Social distancing prompts have been installed across the city centre and whether it’s for work or to shop, I must ask everyone visiting to adhere to the guidelines set out by the Government. It may feel like normality is resuming in some areas of life, but we must not become complacent in protecting ourselves from Coronavirus.

“I understand how challenging this period has been for our retailers and small businesses, and we are doing everything possible to support them in rebuilding their business and restoring Sheffield’s retail offer. This is the vital first step in restarting our economy, but as we begin to welcome visitors back to the city centre, safety must continue to be our priority.”

The Council is working in partnership with Sheffield BID, South Yorkshire Police, The Moor, Amey and SYPTE to enable the safe reopening of the city centre and all measures will be kept under review.

Diane Jarvis, Sheffield BID Manager said: “Customers will want to see both the council and business owners acting responsibly and that is why much effort has gone into providing visible reassurance that the city is a safe and welcoming place.

“Ideally, the return to the city centre will be gradual. We need people to come back in a measured way. We urge people to plan their visit, check in advance that the stores they want to go to are open, and above all be patient and responsible. Businesses reopening on Monday must follow the government’s guidelines and the example set by those businesses such as the supermarkets who have continued to trade .

“Our city centre will look and feel very different for a time and its going to take time to rebuild consumer confidence. Businesses must all work together, learning from each other and sharing best practice to give people a positive and enjoyable experience.”

Sheffield City Council is also supporting retailers in the city's local district centres to reopen safely from Monday. Social distance signage has been installed at key local shopping centres such as Hillsborough, Darnall, Woodseats, Stocksbridge and more.

A retailers guide has been produced with helpful information and advice for all businesses. It can be downloaded here Reopening Retail City Guide FINAL

Cllr Iqbal added: "Our local centres have been a lifeline for many people during Coronavirus lockdown and with non-essential retail now being allowed to open we will see these local shopping centres get even busier. It's really important that we support these smaller local areas and shops to implement social distancing so that together we can keep everyone safe.

"I know how tough it's been for our retail sector and we've seen huge numbers relying on the financial support of business grants. But, Sheffield is full of innovative, resilient and creative people and we will now look at how we can work together to re-establish a safe and secure future for our high streets."