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Sheffielders asked for their views on highway works

An orange cone in front of a blurred tarmac roller

Residents across Sheffield are being asked to give their feedback on highway improvement and maintenance works across the city, to help improve service quality.

A new city – wide survey, which launches today and will run until October 2024, is available on the council’s online consultation platform, CitizenSpace.

The survey asks for feedback on works being carried out as part of the Streets Ahead highway maintenance contract, which is being delivered by the council’s contractor, Amey.

Streets Ahead is upgrading and maintaining the condition of Sheffield’s roads, pavements, streetlights, bridges and other items on or around our streets. It's the largest highway investment contract ever seen in Sheffield, worth £2bn. The programme started in 2012 and will continue until 2037.

Since the start of the contract, Streets Ahead has resurfaced over 1,800 miles of pavement, installed over 66,837 new LED streetlights, repaired over 169,051 potholes, and made improvements to over 1,350 bridges and structures.

In addition, the service includes the delivery of a substantial winter gritting programme and a continuous street cleaning schedule, to help keep the city safe and clean for everyone to enjoy.

The survey covers different areas of the contract and will help the council to work with Amey to identify opportunities for improvement.

Councillor Joe Otten, Chair of the Waste & Street Scene Policy Committee at Sheffield City Council, said:

“The introduction of this highway maintenance survey will give us invaluable feedback which we can use to help shape and improve the way works are delivered across the city. This includes anything from gritting to street cleaning as well as how we communicate with residents about our plans.

“We’ve collected feedback throughout the contract in different ways already, such as through our yearly newsletter, customer service responses and the annual National Highways and Transport (NHT) survey, but this is a real chance for us to get a comprehensive picture of satisfaction levels from different communities and refine our approaches, where needed.

“The majority of people in Sheffield will have been impacted by highway maintenance works in some way over the years and whilst many of the benefits are evident, there’s always room for improvement and feedback from this survey will be crucial in coming years. It’s something we’re already doing across other areas of the council, such as waste, and it’s proved to be a really useful tool for developing our services.”

Take part in the survey

Find out more about Streets Ahead